Turn Alerts into Action
Connect Grafana & Prometheus to Jira. When alerts fire, issues are created. When they resolve, issues close automatically — no Jira Service Management required.
Your alerts deserve better than copy-paste
Sound familiar?
Grafana fires an alert
You copy it into Jira manually
Three more alerts fire while you're typing
Your board is now a mess of duplicates
Alert resolves... but you forget to close the ticket
There's a better way.
One URL. Zero maintenance.
Set up in under 5 minutes
Install
Get OpsLink from Atlassian Marketplace with 2 clicks
Copy
Grab the webhook URL from your Jira Project Settings
Paste
Add it to Grafana Contact Points—done!
Built for teams who track work in Jira
Whether you're in DevOps, SRE, Engineering, or IT — if alerts matter to you, OpsLink has you covered
Instant Issue Creation
Alerts become trackable Jira issues in seconds. No manual copying, no context lost.
Smart Deduplication
Same incident = same issue. No more 50 duplicates flooding your board.
Auto-Resolution
When the alert clears, the issue closes automatically. Stay in sync.
Secure by Design
Token-authenticated webhooks, hosted on Atlassian Forge. Your data stays safe.
Rich Context
Severity, labels, timestamps, dashboard links—everything captured automatically.
Universal Webhooks
Works with Grafana, Prometheus, Alertmanager, and any compatible tool.
Simple pricing. Massive savings.
Stop paying enterprise prices for alerting
💡 Teams typically save $300+/month vs. Jira Service Management or Opsgenie
Free Trial
- Unlimited webhooks
- All projects
- Deduplication
- Auto-resolution
- Community support
Standard
- Everything in trial
- Priority support
- Custom issue types
- Advanced configuration
- Team onboarding
How to Connect Your Monitoring Tools to Jira
Step-by-step guides for popular monitoring platforms
How to Connect Grafana to Jira
- Install OpsLink from the Atlassian Marketplace
- Get your webhook URL from Jira Project Settings → OpsLink
- In Grafana, go to Alerting → Contact Points
- Click Add Contact Point and select "Webhook"
- Paste your OpsLink URL and save
- Test the integration—alerts now create Jira issues automatically!
🎯 Pro tip: Use alert labels to automatically set Jira issue priority and labels
How to Connect Prometheus to Jira
- Install OpsLink in your Jira instance
- Copy your webhook URL from OpsLink settings
- Open your Prometheus Alertmanager config
- Add OpsLink as a webhook receiver:
receivers:
- name: 'opslink'
webhook_configs:
- url: 'YOUR_OPSLINK_URL' - Reload Alertmanager configuration
- Prometheus alerts now auto-create tracked Jira issues
🎯 Pro tip: Use alert annotations to add rich context to your Jira issues
Grafana vs Prometheus Integration
📚 Documentation: Full integration guides available in our help center
Questions? Answers.
How do I connect Grafana to Jira?
Install OpsLink from the Atlassian Marketplace, copy the webhook URL from your Jira project settings, and paste it into Grafana's Contact Points under Alerting. Done in under 5 minutes—no complex configuration required.
How do I connect Prometheus to Jira?
OpsLink works seamlessly with Prometheus Alertmanager. Configure Alertmanager to send webhooks to your OpsLink URL, and alerts will automatically create Jira issues. Supports all standard Prometheus alert labels and annotations.
Can I integrate Grafana alerts with Jira without Jira Service Management?
Yes! OpsLink works with standard Jira Software—no JSM license required. Get full alert-to-issue automation for a fraction of the cost of Jira Service Management.
Does it work with Prometheus Alertmanager?
Yes! Any tool that sends Grafana-compatible webhooks works seamlessly with OpsLink, including Prometheus Alertmanager, Victoria Metrics, and other monitoring systems.
How do you prevent duplicate issues?
We use the alert's groupKey to detect related alerts. Same key = same issue, with timeline updates added as comments instead of creating duplicates.
What happens when an alert resolves?
The issue is automatically transitioned to Done (or your configured status) and marked as resolved. No manual intervention needed.
Do I need Jira Service Management?
No. OpsLink works with Jira Software. Save $300+/month on JSM licenses while getting full alerting automation.
Is my data secure?
Yes. We run on Atlassian Forge—your data never leaves Atlassian's infrastructure. Enterprise-grade security built in.
What monitoring tools are supported?
Grafana, Prometheus Alertmanager, and any tool that sends Grafana-compatible webhook payloads. We also support custom alert formats.
What if I need help?
Email us at support@nodezap.com or ask in the Atlassian Community.
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